MNP is seeking a Bilingual IT Support Technician dedicated to driving technology success for fellow team members. Support a diverse range of technology use across Canada with both remote and in-person assistance.In this key role, you will configure and maintain critical business applications, mostly within tax and accounting fields. Strengthen IT support processes while actively engaging with team members to ensure effective use of their technology tools. Your responsibilities will include managing support requests through ServiceNow and presenting tailored training sessions.Key Responsibilities:Assist team members in using their technology tools dailyDeploy and configure essential business applicationsProvide technical support for devices and IT systemsHelp evolve IT support procedures and standardsConduct training for enhanced user autonomyRequirements:Experience in customer service or IT supportProficiency in Windows-based systemsStrong ability to collaborate with diverse stakeholdersBilingual in English and French requiredFlexibility to travel and work irregular hoursDrive efficiencies in technology at MNP, empowering team members through reliable IT support and effective training.
📌 It Support Technician Opportunity At Mnp (Dieppe)
🏢 MNP
📍 Dieppe