Job Summary

We are seeking a dynamic and organized Reception (Immigration) professional to serve as the first point of contact for visitors, clients, and team members in a busy immigration office environment. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions essential to smooth office workflow. The ideal candidate will demonstrate excellent communication skills, strong organizational abilities, and proficiency with various office software to ensure efficient daily operations.

This paid position offers an exciting opportunity to be an integral part of a dedicated team committed to delivering outstanding service in a fast-paced setting.

Responsibilities

- Greet visitors and clients warmly, ensuring a positive first impression of the office environment
- Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
- Handle data entry tasks with precision, maintaining accurate records of appointments, client information, and correspondence
- Support administrative duties such as filing, photocopying, scanning documents, and organizing paperwork efficiently
- Assist with scheduling appointments and coordinating meetings for immigration staff and clients
- Maintain cleanliness and organization at the front desk area to promote a welcoming atmosphere
- Utilize Microsoft Office Suite, Google Workspace tools,



and other computer skills to prepare documents, reports, and correspondence as needed

Requirements

- Proven clerical experience in an office setting, preferably within a medical or immigration environment
- Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Docs), and familiarity with QuickBooks or similar accounting software is a plus
- Excellent customer service skills with the ability to handle inquiries professionally and courteously
- Experience with multi-line phone systems and phone etiquette is essential
- Demonstrated organizational skills with attention to detail in data entry and document proofreading
- Prior experience in medical or dental office reception is advantageous but not mandatory
- Ability to perform filing tasks efficiently and manage administrative responsibilities independently
- Strong typing skills with accuracy and speed; familiarity with bookkeeping or basic financial recordkeeping is desirable
- Knowledge of dental or medical office procedures will be considered a plus

Join us in delivering exceptional service while supporting the vital functions of our immigration team! This role offers an engaging work setting where your organizational talents and customer support skills will make a meaningful difference every day. Pay: $17.60-$20.00 per hour

Work Location: In person

📌 Reception (immigration) (Brampton)
🏢 VISION CONSULTANCY
📍 Brampton