Medical Aesthetics of Muskoka (MAOM) is looking for a Receptionist to join their team on a TEMPORARY FULL-TIME (15 month) contract term.

MAOM has partnered with Sutherland HR Consulting to assist them with this recruitment process. All resumes/applications will be received by Sutherland, through Indeed. Sutherland will discuss all qualified applicants with MAOM.

__________________________________

MAOM is a full-service medical aesthetics and dermatology centre located in Bracebridge equipped with industry-leading technology.

As the Receptionist, you will be joining an incredible team of passionate professionals who brings a wide range of qualifications and experience, from dermatology and nursing to medical aesthetics and administrative excellence. They are united by a shared dedication to quality care, safety, and natural results, and the team works together to ensure each client feels confident, refreshed, and cared for.

The Receptionist is key to the clinic as the role is responsible for greeting all clients, responding to inquiries, coordinating appointments, processing payments, and maintaining the professional and organized appearance of the clinic, etc. As the initial point of contact for those contacting or visiting the clinic, the Receptionist is pivotal in promoting and protecting the brand and reputation of MAOM.

Key functions of the job:

Client coordination and customer service – scheduling, confirming appointments, client follow-ups, greeting clients, resolving concerns, responding to inquiries, answering phones, records management, etc.

Administrative and treatment support to the clinic team - Invoicing and processing payments, tracking sales and schedules, inventory management (tracking, ordering, receiving), maintaining equipment, assisting with the clinic’s marketing strategy and social media presence, performing light medical-related duties, as assigned and deemed appropriate by the Medical Director.

Opening/closing and daily maintenance procedures at the clinic/building – (un)locking doors,



(dis)arming building alarms, coordinating with maintenance contractors, maintaining the professional and organized appearance of the clinic, retail and reception area, completing the closing protocol at the end of a clinic day, including light vacuuming, spot cleaning, emptying garbage/recycling, wiping down high touch surfaces, etc. In winter months, additional duties may include, contacting contracted snow removal company to attend to the property as needed and light snow shoveling of entry pathways and steps, etc.

The successful applicant will be able to demonstrate to us:

- Your ability to maintain a professional, friendly and positive demeanour.
- You are someone who takes pride in the work you perform.
- You have excellent organizational skills, attention to detail, the ability to handle several tasks effectively and meet deadlines.
- You are a strong communicator with exceptional customer service skills.
- You would describe yourself as independent, flexible and resourceful, while also collaborative and team-oriented.
- You can demonstrate adherence to confidentiality.
- You have comfort with technology.

Experience & Education needed for this role:

- High school diploma or equivalent; additional education or certifications are a plus.
- Previous administrative, front desk or office experience preferred but we are willing to train!
- Proficiency with Office 365 and ability to learn accounting and scheduling software.

What We Can Offer to You:

- A fantastic team of passionate professionals – we are pretty cool to work with!




- Starting hourly pay rate of $20 with ability to progress following successful completion of the probationary period
- Generous time off throughout the year aligned to the schedule of the Medical Director
- Staff rates on products and services
- Learning and development opportunities

Typical Hours of work for the job (may be subject to change and flexibility is required based on busyness of the clinic):

- Monday and Tuesday 800 AM to 430 PM
- Wednesday 800 AM to 330 PM
- Thursday 900 AM to 600 PM
- Friday 800 AM to 100 PM

How to Apply:

We invite interested parties to submit their resume, and answer our preliminary questions, through Indeed, by Thursday, October 15, 2026.

We anticipate starting the interview process the first week of November.

We would like to thank all applicants but regret that we are only able to personally contact those individuals whose backgrounds best match the requirements for the role.

_______________________________

MAOM confirms that this job posting is for a current vacancy (upcoming leave of absence). The contract is estimated to be 15-months in duration to cover the leave.

Artificial intelligence (AI) may be used in parts of the recruitment process to assist with screening and short-listing applicants. Human hiring managers decide who moves forward in the recruitment process.

_______________________________

We welcome and encourage applications from diverse backgrounds. Accommodations are available, on request, for candidates taking part in all aspects of the recruitment process. We will work with all applicants to determine appropriate accommodation for individual accessibility needs.

Pay: From $20.00 per hour

Expected hours: No more than 37.5 per week

Benefits

- In office parking

Application question(s):
- Are you able, and willing, to attend work, in-person, in Bracebridge, each work day (Monday to Friday)?
- Please provide a brief introduction of yourself and why this job posting appealed to you.

Work Location: In person

📌 Receptionist/Administrative Support - Medical Cosmetics and Dermatology Centre (Bracebridge)
🏢 Sutherland HR Consulting Inc. on behalf of Medical Aesthetics of Muskoka
📍 Bracebridge