AgWest Ltd. is looking for a highly organized and detail-oriented Service Advisor to join our Yorkton team. This role combines Service Advisor, administrative, warranty, and parts support responsibilities, providing support to both the Yorkton and Weyburn locations. The successful candidate will help keep work orders, warranty claims, invoicing, documentation, and Parts requirements moving efficiently while providing backup coverage for both Parts departments. Key Responsibilities Respond to customer and internal service inquiries by phone, email, text, and in person. Open and maintain work orders, ensuring accurate customer, unit, complaint, and job information. Schedule technicians and coordinate job priorities and requirements. Prepare service quotes and communicate job status, expectations, and updates. Coordinate parts requirements and communicate availability to technicians. Review completed work, address customer concerns, and ensure work orders are closed accurately and promptly.



Support productivity and established Service KPIs. Participate in a rotating on-call schedule, as required. Maintain accurate records, logbooks, time entries, and required documentation. Coordinate traffic, loaner, and related paperwork. Work collaboratively with Service, Parts, Sales, and other departments. Administration & Warranty Process and submit approved OEM warranty claims and follow up on pending or rejected claims. Track warranty documentation and coordinate warranty parts returns. Enter and process POs, invoices, credits, and approved credit-card expenses. Follow up on missing documentation, receipts, invoices, and other administrative items. Complete work-order corrections, document uploads, filing, and general administrative tasks. Assist with PSP administration, till/deposit paperwork, and Yorkton

📌 Service Advisor (Yorkton)
🏢 AgWest
📍 Yorkton