About Beanwise

Beanwise is looking for an enthusiastic, people-focused Store Manager to lead our team and help create an exceptional experience for every customer who walks through our doors.

As Store Manager, you’ll be responsible for the day-to-day success of the store, from leading and developing your team to maintaining high standards of customer service, product quality, and store presentation. You’ll be a hands-on leader who enjoys being on the floor, supporting your team, solving problems, and making sure the store runs smoothly.

What You’ll Do

- Lead, coach, and motivate the store team to deliver excellent customer service.
- Create a welcoming, knowledgeable, and positive environment for customers and employees.
- Oversee daily store operations, including opening and closing procedures, cash handling, inventory, merchandising, and cleanliness.
- Train and develop team members, providing regular coaching and feedback.
- Build team schedules that support strong customer service and efficient store operations.
- Monitor sales, expenses, inventory, and other key store performance indicators.
- Maintain Beanwise standards for product quality, presentation, and customer experience.
- Manage inventory levels and coordinate ordering to ensure products are available when customers need them.
- Address customer questions and concerns with professionalism and care.
- Ensure company policies, health and safety requirements, and operational standards are followed.
- Support local marketing, promotions, events, and initiatives that help grow the store.
- Identify opportunities to improve store performance, efficiency, and customer experience.
- Lead by example and be an active, hands-on presence in the store.

What We’re Looking For





- Previous retail, café, hospitality, or customer-service leadership experience.
- Experience supervising or managing a team.
- Strong communication and interpersonal skills.
- A genuine passion for coffee, specialty food, retail, or creating great customer experiences.
- Strong organizational and time-management skills.
- A positive, solutions-oriented approach to challenges.
- Confidence making decisions and taking ownership of store operations.
- Ability to coach and develop employees in a supportive and constructive way.
- Comfortable working in a fast-paced, customer-facing environment.
- Availability to work a flexible schedule, including weekends and holidays as required.

What You’ll Bring Most importantly, you’re someone who cares about people and takes pride in doing things well. You know how to set explicit expectations while creating a team environment where people feel supported, motivated, and excited to come to work.

You’re comfortable jumping in wherever needed, whether that means helping a customer, supporting the team during a busy period, receiving inventory, or tackling an operational challenge.

Why Join Beanwise?

- Be part of a growing coffee and retail business.
- Lead a team and have a direct impact on the customer experience.
- Opportunities for professional growth and development.
- Employee discounts
- A collaborative, people-first workplace.
- The opportunity to share your passion for great coffee and great service every day.

How to Apply If you’re an energetic, customer-focused leader who loves coffee, people, and creating great experiences, we’d love to hear from you.

Expected hours: 20.0 – 44.0 per week

Benefits

- Flexible schedule
- Store discount

Work Location: In person

📌 Retail Store Manager Specialty Coffee (Toronto)
🏢 Beanwise
📍 Toronto