The Georgian Court Hotel is a boutique hotel that blends modern elegance with timeless style. Our 4-star property features 180 spacious and contemporary guestrooms. We are situated within the excitement of Downtown Vancouver just steps from Rogers Arena and BC Place Stadium.

The team at the Georgian Court Hotel takes pride in providing a high level of personalized service to our guests, as we strive for their satisfaction. We are seeking a dynamic, motivated and results driven Sales Coordinator to join us in support of our ongoing excellence. This multi-faceted role will provide critical Administration Office support, in addition with coordination and implementation of Sales & Marketing department initiatives.

Responsibilities:

General

- Provide Administration Office and Sales Department support.
- Promotes and encourages inter-departmental cooperation and communication to ensure overall guest satisfaction.
- Perform special projects and other responsibilities as assigned.

Sales & Marketing

- Manage all inquiries for the Sales department regarding servicing guests, marketing, and promotional opportunities, and account qualifying.
- Assist in preparing sales-related documents accurately and thoroughly and follow up regarding the rooming list and payment updates.
- Support sales efforts by assisting with research, prospecting, and qualification of current group and local corporate opportunities.
- Generating and compiling daily, weekly and monthly reports to assist with performance analysis.




- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
- Preparation of Amenity, Gift Certificate requests and forward correspondence.
- Assist the team in the coordination of the Sales & Marketing efforts.
- Assist with Site inspections
- Assist in entering reservations into property management system.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty.
- Interact with guests to obtain feedback on the guest experience; able to respond to and handle guest problems and complaints.
- Ensures guest concerns are addressed in a timely and professional manner.
- Manage and oversee the Hotel’s Accounts Receivables to ensure proper reservation reconciliation and follow-up on outstanding aging balances to ensure timely receipt.

Requirements and Qualifications:

- Post-secondary education in hospitality, tourism management and/or related field is an asset.
- Similar or previous Hotel experience is an asset.
- Self-motivated and passionate about delivering exceptional guest experiences and hospitality
- Must possess superior written and verbal communication skills – effectively communicate before guests and associates.
- Demonstrated ability in taking on numerous responsibilities while meeting deadlines and expectations.
- Analytical with an aptitude for problem-solving.
- Responsible and proactively service-oriented, with a high level of attention to detail and dedication.
- Proficiency with various computer programs and skills.

Pay: $54,000.00 per year

Work Location: In person

📌 Sales Coordinator (Vancouver)
🏢 Georgian Court Hotel
📍 Vancouver