CLINIC LEADJOB POSTBedford Skin Clinic [https://ca./cmp/Dr.-Elaine-Fung-Medical?campaignid=mobvjcmp&from=mobviewjob&tk=1k0i1irffgqqr800&fromjk=8fd5e697f1b41f18]Bedford, NS$25–$35 an hour - Permanent, Full-timeBedford Skin Clinic [https://ca./cmp/Dr.-Elaine-Fung-Medical?campaignid=mobvjcmp&from=mobviewjob&tk=1k0i1irffgqqr800&fromjk=8fd5e697f1b41f18]Bedford, NS$25–$35 an hourJOB DETAILS$25–$35 an hourPermanentFull-timeBedford, NSFULL JOB DESCRIPTIONJob descriptionThe opportunity:We are currently looking to hire a Clinic Lead to join our busy and well-established practice in Bedford. As part of the Administrative team, you are the face of the business. The successful candidate will have a passion for building strong patient/client relationships. In this busy role, you'll have the opportunity to work alongside and learn from a strong team of medical professionals.The Clinic Lead is responsible for overseeing the daily business operations, ensuring compliance, and managing staff to provide a high-quality patient experience. This role bridges the gap between administrative, patient care, and medical functions.Why Should You Join?Competitive compensation with benefitsEstablished and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.The practice has a solid health and safety culture, with compliance measures embedded in every aspect of the workplace.Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path.Fast-growing and entrepreneurial environment: Our practice is innovative, growth-oriented, and patient-focused – a combination that makes for a fast-paced, exciting, entrepreneurial atmosphere.Respect for our people: The team is built on a culture of respect and positivity,



where we celebrate individuality and value each other's unique strengths and contributions.Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.Key CompetenciesMake a positive and lasting impression on the patient/client, from the moment they arrive at the practice to the moment they leaveLead by example in terms of professionalism and work ethicCandidate must be highly organized, possess strong customer service and computer skills.Marketing and sales experience is an assetExperience in a dental or private medical clinical office is considered an asset.ResponsibilitiesOperational Management: Directs daily operations, including scheduling, staff management, and maintaining a welcoming, safe, and hygienic environment for clients.Financial & Performance Tracking: Monitors financial performance, manages budgets, controls costs, and may assist with payroll.Administrative Coordination: Manages patient records, front-desk operations, phone systems, and appointment bookings.Financial & Performance Tracking: Monitors financial performance, manages budgets, controls costs, and may assist with payroll.Regulatory Compliance: Ensures the operations adheres to health, safety, and industry regulations.Staff Leadership: Responsible for hiring, training, and developing admin staff, as well as conducting performance appraisals.Marketing Support: Collaborates with marketing teams to promote services, increase the client base,



and boost retention.Demonstrate exceptional service and next-level patient careManage calls and inquiries with a smile: appointments, confirmations, and amendmentsInvoicing, insurance forms, respond to all fee inquiries in a positive mannerEffectively manage the recall system and accurately maintain the patient/client databaseEnsure practice provides the appropriate level of service including the resolution of patient/client concerns/issuesMaintain office cleanliness and organizationProvide additional administrative support where neededConstantly providing feedback to Operations on how patient/client experience and clinic flow can improveAssist providers in managing clinics social media pageOther duties as assignedRequired Skills and QualificationsExperience: Previous experience in a medical, dental, medical aesthetics or hospitality setting is highly desirable, with some roles requiring 3+ years in a lead role.Skills: Exceptional organizational, multitasking, and interpersonal skills are crucial, alongside proficiency in clinic management softwareRelationshipsEstablish genuine rapport with patients/clients, welcoming and by nameEstablish life-long patient/client relationships, ensuring retention and loyaltyDemonstrate active listening and empathy to patients/clients using effective communication skillsTeamworkAttends and actively participates in team meetingsContributes to the team by working together as a cohesive unitMaintains composure under pressure during times of changeAbout You:Minimum 3 years of Admin Lead experience,Clinical background considered an assetCandidate must be highly organized, possess strong customer service and computer skills.Marketing, sales, and management experience is an asset.Experience with medical software and electronic medical record program is considered an asset.Job Types: Full-time, PermanentPay: $25.00-$35.00 per hourWork Location: In person

📌 Clinic Lead (Halifax Regional Municipality)
🏢 Kibbi Technologies
📍 Halifax Regional Municipality