26 Sep
|
Archway Marketing Services
|
Mississauga
26 Sep
Archway Marketing Services
Mississauga
Shape customer interactions as a Customer Experience Advocate at HRforGrowth. The role emphasizes rapid response to inquiries and comprehensive support for national customer operations.As a Customer Experience Advocate, you will focus on delivering outstanding service through effective communication and order management. Your responsibilities will include addressing customer queries and coordinating with teams to resolve issues. With 2-3 years of relevant experience, this position calls for robust interpersonal skills to foster positive customer relationships and maintain high standards of service.Key Responsibilities:Enter customer order processing information quicklyHandle inquiries via calls, emails, and chats professionallyManage complaints efficiently, ensuring first-call resolutionsProvide accurate service information to customersAssist with customer account setup and reporting needsRequirements:Must have a High School Diploma or GEDMinimum 2-3 years of experience in customer service or dispatchProficient typing speed of 50+ wpmStrong communication and interpersonal skillsFamiliarity with North American market and terrainElevate customer experiences and ensure satisfaction as a Customer Experience Advocate.
📌 Customer Experience Advocate Opening (Mississauga)
🏢 Archway Marketing Services
📍 Mississauga