Job Title: Sr. Technician- Fire Alarm Systems Specialist

Location: Greater Toronto Area (GTA)

Company: Maple Armor

About Us: Maple Armor is at the forefront of innovation in the fire alarm industry. We provide cutting-edge fire safety solutions that save lives and protect properties.

Responsibilities

- Be technical resource for system configuration solutions, sales, and products development
- Provide leadership and guidance to clients in technical support area.
- Visit end users, electrical contractors, consulting engineers, building owners and property

management companies to present Maple Armor’s products and services with sales
- Provide training in technology, products, and procedures to customers, engineers, and other stakeholders.
- Perform start-ups, program, download application software, and calibrate software/hardware for proper equipment and system operation.
- Collaborate with Engineering, Design, and Sales teams to develop products that meet customer needs and industry standards.
- Engage with customers to gather feedback and understand their needs and preferences.

Communicate with product team
- Monitor and report on product performance, adjusting as necessary to achieve goals.
- Maintain working as-built project drawings/documentation, archive project user files, and execute warranty-related service calls.




- Provide on-call service and scheduled service work on fire alarm systems.
- Mentoring and training junior and intermediate technicians.
- System Testing Perform on-site testing, point-to-point checkout, and validate the operation. Perform verifications on new fire alarm installations as per CAN/ULC-S537.
- On-Call Service Provide on-call service and scheduled service work on fire alarm systems. Provide technical support to our industry partners.

Qualifications: Minimum 10 years of experience in Canadian (North American) fire alarm industry.

Bachelor’s degree in engineering, electrical engineering, fire protection program or related field would be an asset.

Strong understanding of fire alarm systems and technologies.

Excellent communication, analytical, and project management skills.

Ability to work collaboratively across various departments.

Proficient in Microsoft Office and familiar with product management software/tools

Pay: $35.00-$45.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Mileage reimbursement
- In office parking
- Paid time off
- Wellness program

Work Location: Hybrid remote in Oakville, ON

📌 Senior CFAA Technician- Fire Alarm Systems Specialist (Oakville)
🏢 Maple Armor Fire Alarm Device Co.
📍 Oakville