Utilize your expertise in banking operations as a Specialist II at Vancity, enhancing our member experience in a hybrid work setting. Ensure compliance and operational excellence in this vital role.As a full time and permanent member of the Vancity team, you will report to the Senior Manager, Operations & Workforce Planning. You will provide key support in areas like process improvement and operational readiness while advocating for the needs of frontline staff to ensure exceptional member service.Key Responsibilities:Participate in teams driving operational process improvementsCoordinate learning initiatives to enhance team efficiencyManage user acceptance testing and feedback collectionSupport compliance and operational standards adherenceAssist in business continuity and response planningRequirements:Degree in Business Administration or related field3-5 years in operations training and coordinationSkills in process improvement and stakeholder engagementStrong organizational and multitasking abilitiesExperience in data analytics tools is a plusBring your operational expertise to Vancity and contribute to our mission of social justice and community engagement.

📌 Vancity Operations Expert Ii, Banking (Vancouver)
🏢 Vancouver City Savings Credit Union
📍 Vancouver