Job Title: Senior Functional Consultant - Commercial Lending (ACBS)

Location: Remote - Canada

About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.

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As part of a client-facing Professional Services team, the Senior Functional Consultant provides dedicated support to one or more strategic clients implementing Commercial Loan Servicing. In this role, you will:

Works individually or within a team on technology business consulting projects to meet specific client requirements.

Defines product scope, objectives and requirements. Define specifications and data models for product development and testing.

Gather, refine, and document business and technical requirements for software modifications, custom enhancements, and system-to-system integrations.

Create and maintain comprehensive documentation, including business requirements, process flows, and procedural guides.

Collaborate closely with technical analysts and developers to translate requirements into functional designs and accurate development estimates.

Develop detailed test plans and test cases to validate that application changes meet business needs and maintain system integrity.

Conduct various testing, including system, integration, readiness, and user acceptance testing (UAT), to ensure quality and functionality.

Provide ongoing support to developers throughout the development lifecycle, clarifying requirements and resolving issues as needed. Assist clients during their testing efforts,



offering guidance and troubleshooting to ensure successful validation and adoption.

What You Bring:

Extensive, direct functional experience with Commercial Loan Servicing (formerly ACBS) or any other Commercial Lending solutions.

Typically, 5 years or more experience working with financial institutions, having direct involvement in functional or technical aspects of commercial loan servicing.

Demonstrated experience with system conversions, including analyzing and documenting application and system interactions to support and enhance business processes.

Strong communication skills in an internal and customer-facing environment.

Analytical mindset with excellent problem-solving and time management.

Ability to manage multiple priorities and meet deadlines.

Hands-on experience with end-to-end software implementation, preferably with a software vendor.

Passion for delivering outstanding customer experiences.

Willingness to work in different time schedules to map with Europe/US time zones

Equal Employment Chance (EEO) Statement:

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check.

This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the recruitment process and all final hiring decisions are made exclusively by our human recruitment team.

Applicant information will be handled in accordance with VLink's privacy policy.

📌 Senior Functional Consultant - Commercial Lending (ACBS) (Canada)
🏢 VLink
📍 Canada