Corazon is an award-winning premium casual Latin restaurant inspired by the vibrant flavours of Mexico, the Dominican Republic, and Spain. We believe exceptional guest experiences begin with exceptional leaders.

We're looking for an ambitious hospitality professional who wants to develop into a future restaurant manager. This role is designed for someone who enjoys working with people, thrives in a fast-paced environment, and is eager to learn every aspect of restaurant operations.

Position Summary:

The Shift Leader is an introductory leadership role that provides hands-on experience in leading restaurant operations while delivering exceptional guest service.

Working closely with our management team, you'll learn every aspect of front-of-house operations—from serving and bartending to leading a shift and making operational decisions that drive team performance and guest satisfaction.

This is an key leadership role responsible for supporting the team, coaching staff, and ensuring operational excellence during every shift.

What You'll Do:

Guest Experience

- Deliver exceptional hospitality and create memorable guest experiences.
- Resolve guest concerns professionally and confidently.
- Build relationships with guests and promote a culture where every guest leaves happy.

Shift Leadership

- Lead daily restaurant operations during assigned shifts.
- Set the pace, energy, and standards for the team.
- Support, motivate, and coach front-of-house team members throughout service.
- Ensure smooth communication between the kitchen and front-of-house teams

Team Development

- Coach and mentor servers, bartenders, hosts,



and support staff.
- Assist with onboarding and training new employees.
- Provide real-time feedback to improve performance and service standards.
- Help foster a positive, accountable, and high-performing team culture.

Operations & Business Performance

- Monitor labour costs and productivity throughout each shift.
- Support daily sales goals and identify opportunities to increase revenue.
- Ensure discounts, promotions, and comps are applied appropriately.
- Help manage daily budgets and operational efficiency.
- Maintain high standards for cleanliness, organization, and service execution.
- Ensure food quality and presentation meet El Corazon's standards before reaching guests.

Beverage Operations

- As part of your leadership development, you'll also learn:
- Bar inventory management
- Beverage ordering and receiving
- Product rotation and cost control
- Inventory accuracy and loss prevention

What You’ll Learn This position is designed to prepare you for future restaurant leadership opportunities.

You'll gain practical experience in:

- Restaurant leadership
- Shift management
- Financial accountability
- Labour management
- Sales performance
- Team coaching and performance management
- Guest recovery and conflict resolution
- Inventory management
- Purchasing fundamentals
- Budget management
- Restaurant operations and leadership system

Candidates will be interviewed for hire within the next 2-4 weeks. Pay: $18.00-$21.00 per hour

Expected hours: 10.0 – 40.0 per week

Benefits

- Discounted or free food
- Flexible schedule
- Store discount

Work Location: In person

📌 Shift Leader (Edmonton)
🏢 Corazón Rice Howard Place
📍 Edmonton