Shape exceptional banking experiences with TD Canada Trust as a Customer Experience Associate in Laval, Quebec. Your role will focus on initiating customer interactions and efficiently processing transactions.In this customer-facing role, you'll connect personally with clients, addressing their financial needs while promoting suitable banking solutions. Combining your solid administration skills and customer experience expertise will help deliver timely and accurate services, contributing to TD's commitment to customer excellence.Key Responsibilities:Accurately process financial transactions following protocolsIdentify customer needs to recommend appropriate solutionsManage customer concerns and escalate when necessaryMeet business goals through effective solution promotionSupport team dynamics and share updates on activitiesRequirements:High School diploma plus 1+ years of experienceKnowledgeable in MS Office and online toolsStrong organizational and planning abilitiesExcellent interpersonal and written communication skillsDetail-oriented and proactive approachLeverage your skills to foster deep customer relationships and deliver exceptional service at TD Canada Trust.

📌 Laval Customer Experience Professional
🏢 TD
📍 Laval