Our client is a well-established insurance brokerage looking for an experienced Team Lead – Personal Lines / Private Client & Group to join their growing team. This is a unique opportunity combining team leadership, business development, Group insurance, and Private Client support. You'll lead a team of experienced Personal Lines Account Managers/CSRs while also acting as a key resource for Group opportunities and high-net-worth Personal Lines business. The ideal candidate will be an established Personal Lines professional with strong communication skills, leadership experience, and a proactive approach to relationship management and business development.What You'll DoTeam LeadershipLead, support, and motivate a team of approximately 5 experienced Personal Lines Account Managers/CSRsServe as the escalation point for complex client, coverage, and service issuesProvide guidance and support to team members while promoting a collaborative and accountable environmentMonitor team performance, attendance, and vacation schedulesCommunicate management initiatives and key information to the broader Personal Lines teamSupport future recruitment, onboarding, and training initiativesHelp ensure high standards of client service, retention, and operational performanceGroup Business DevelopmentManage and grow existing Group insurance relationshipsServe as a key liaison between the brokerage and Group clientsHandle Group quoting opportunities and coordinate submissions with insurersDevelop relationships with Group contacts and identify opportunities for additional businessSupport inbound opportunities generated through existing relationships and referralsAttend approximately 2–3 industry conferences and events per year to network, generate leads, and strengthen relationshipsIdentify opportunities for client retention, account rounding, cross‐selling, and portfolio growthDevelop new Group relationships through referrals, networking, and professional connectionsThis is not a traditional cold‐calling sales role. The focus is primarily on developing business through existing relationships, referrals,



Group partnerships, and networking.Private Client / High‐Net‐WorthAct as an internal resource for Private Client and high-net-worth Personal Lines opportunitiesCoordinate submissions with specialty markets and insurersWork with markets such as Chubb, Ovation, and PrestigeReview opportunities submitted by producers and determine the appropriate marketObtain and communicate quotes and coverage options back to producersBuild and maintain relationships with high-net-worth markets and insurance partnersSupport sophisticated insurance solutions for high‐value homes, automobiles, recreational vehicles, collections, jewellery, art, watercraft, excess liability, and other complex personal assetsWhat We're Looking For5–7+ years of Personal Lines insurance experienceActive RIBO licensePrevious team leadership or management experienceStrong understanding of Personal Lines products, underwriting practices, and insurance marketsExperience with Group quoting/business development is an assetExposure to Private Client / High‐Net‐Worth insurance is preferredExperience working with multiple insurance carriers and marketsStrong relationship management and business development abilitiesExcellent communication, presentation, negotiation, and interpersonal skillsStrong analytical, organizational, and problem‐solving abilitiesComfortable managing multiple priorities in a fast‐paced environmentStrong insurance management system and computer skillsProactive, outgoing, entrepreneurial, and team‐oriented personalityCompensation & Perks$80,000–$100,000 base salary,



depending on experienceAdditional earning potential through eligible personal new businessEmployer‐paid health and dental benefitsLong‐term disability coverageHybrid work arrangement – 4 days in office / 1 day remoteCollaborative and supportive team environmentOpportunities for long‐term career growthWhy Consider This Opportunity?Step into a leadership role without being removed from the insurance businessLead an experienced Personal Lines team while maintaining strong industry exposureCombine management, Group business development, and Private Client responsibilitiesWork with respected high‐net‐worthy insurance marketsBuild and strengthen relationships with Group clients and referral partnersOpportunity to attend industry conferences and networking eventsStrong autonomy and ability to make an impact within an established teamGrowing brokerage with opportunities for future advancementThe Ideal CandidateThis role would be particularly well suited to a Senior Personal Lines Broker, Personal Lines Team Lead, Personal Lines Manager, or experienced Account Manager who is ready to take on greater leadership responsibility while remaining involved in client relationships, business development, and specialty insurance. The client is ultimately looking for someone with the right leadership ability, personality, work ethic, and industry foundation. Specific systems such as Power Broker can be learned by the right candidate.At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

📌 Team Lead – Personal Lines (Markham)
🏢 Impact Recruitment
📍 Markham