Position Details Job Title: Customer Service Representative Department: Customer Experience Competition: R- Internal/External: Internal/External Job Type: Permanent, Full-time Location: Remote, QC Salary: $23.32/hr Reporting to: Team Leader Start date: November 9, 2026 About the Opportunity Position Type: Permanent If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place. As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences,



and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. What we offer No weekends or overnights – your shift will end at 8pm! We offer a variety of work options: Remote, Onsite or a combination of Hybrid – let us know what works for you! A stable schedule, established according to shifts from Monday to Friday from 8 a.M. to 8p.M. A comprehensive health and dental plan, fully paid by the employer, in effect one month after your first day on the job. A comprehensive virtual training program that prepares you for work and call taking. Career growth opportunities, including ongoing learning, coaching, and professional development. Work-life balance, wellness benefits, health resources and discounts for select fitness centers. The prospect to work for a purpose-driven organization dedicated to improving the wellbeing of Canadians. A collaborative and inclusive culture where your ideas are valued and your contributions make a meaningful impact. A great work environment, exceptional colleagues and supportive leaders to help you succeed! Team Expectations Answer questions about health benefits and plan eligibility,

📌 Bilingual Customer Service Representative (Montreal)
🏢 Medavie
📍 Montreal