Take on the role of a Front Desk Agent with our prestigious hotel, providing exceptional service and support to our guests. This is an on-site position requiring strong multitasking abilities.
We seek an experienced Front Desk Agent with 1-2 years in the hospitality industry. You will register guests, assist with reservations, and solve complaints while monitoring room availability. A secondary school certificate and customer-focused attitude are essential.
Key Responsibilities:
• Manage complaints and follow through on guest claims
• Efficiently check in guests and assign their accommodations
• Coordinate group arrivals and process their departures
• Share information about hotel services and local attractions
• Carry out clerical tasks, including answering phones
Requirements:
• Completed secondary high school education
• 1-2 years of relevant work experience
• Strong English communication skills required
• Ability to assist guests with special needs
• Position strictly requires in office work
Become an essential member of our hotel team, ensuring a seamless experience for every guest from arrival to departure.
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📌 Front Desk Agent at Prestige Hotel (Enfield)
🏢 Hilton Garden Inn Halifax Airport
📍 Enfield