Under the supervision of the Store Operations Manager and the Assistant Manager, the Lil’wat Gas Station Weekend Supervisor is responsible for supervising weekend operations at Lil’wat Gas station.
Key Deliverables and Expectations:
- Greet customers and ensure customers have what they need.
- Manage customer questions, challenges, concerns and complaints and assist staff in this process.
- Process cash, credit, and debit card transactions.
- Assist cashiers and head cashiers with transactions.
- Ensure tills have enough change for each shift and ensure adequate cash for floats.
- Ensure that the till is balanced before and after each shift and tally up sales totals at the end of the day.
- Submit daily reports on incoming and outgoing cash, debit, and credit transactions.
- Anticipate busy times and assist in preparation for this.
- Train new cashiers.
- Liaise with management to ensure operations run smoothly.
- Participate in weekly staff meetings and update store managers on weekend wins and challenges.
- Oversee floor operations, work floor shifts as needed.
- Find on-call staff to fill shifts where needed.
- Assist in creating forms and checklists relevant to store operations.
- Support staff in conflict de-escalation.
- Complete regular dip readings and notify suppliers when low.
- Assist the Assistant Manager and Store Operations Manager with loss prevention strategies.
- Assist with stocking shelves.
- Conduct regular safety checks of store and surrounding areas.
- Ensure that the store and surrounding area is clean, sanitized, and meets safety standards for both employees and customers.
- Participate in safety meetings.
- Make recommendations to management for maintenance, repair and upkeep of the store, its equipment and other areas as appropriate.
- Perform other related duties as requested.
Experience and Attributes:
- 1–2 years’ experience in retail.
- Supervisory experience is an asset.
- Experience processing transactions, familiar with cash handling procedures.
- Basic knowledge of mathematics to calculate change, handle cash.
- Good interpersonal skills, able to work effectively with a team.
- Strong customer service skills.
- Solid organizational skills.
- Ability to multitask.
- Ability to spend much of the day on the sales floor, at the till, in the storage area, and at a desk.
- Willing to work weekends and evenings.
- Understanding of Microsoft Excel and Word.
- FoodSafe Level 1 and OFA Level 1 preferred.
📌 Weekend Supervisor - Lil'wat Gas Station (Mount Currie)
🏢 Lilwat Business Group
📍 Mount Currie
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