Job Description You will be working on a flexible 100% remote schedule as part of Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings. At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive workplace where you’ll feel valued and supported to be your best - both personally and professionally. Client Service and Support Representative Please note the following:



We are currently hiring for multiple positions in our Processing and Client Relations teams. This is a contract ending on April 30, 2027. All roles require working rotating shifts - Monday through Friday between 8 am and 8pm EST for our Processing team or between 8 am and 8 pm EST for our Advisor Service Centre. Business overview Driven by our values of Trust and Integrity in everything we do, our mission is to build a better future for Canadian investors and help them stay ahead. Fidelity Investments Canada is a leader in mutual funds and ETF management. We offer a complete line of products and services to investors through a network of third‑party brokers and financial advisors. Our primary goal is to support investment professionals as they endeavor to prepare their clients’ retirement and other significant life goals which demand focused financial management. How You’ll Make an Impact Position Overview Processing Team

📌 Client Service And Support Representative Unilingual/Bilingual - Contract- 100% Remote (Quebec City)
🏢 Fidelity International
📍 Quebec City