Job Description

Donations Processing Clerk

Location: Toronto, ON
Duration: October 13, 2026 – January 15, 2027
Work Model: Primarily On-Site
Work Type: 3–5 Days per Week
Compensation: $25.75 per hour

Role Overview

We are seeking a detail-oriented individual to join the team on a temporary contract basis from Tuesday, October 13, 2026, until Friday, January 15, 2027.

This seasonal position will support telephone and email order processing, donation data entry, donor communications, gift card fulfillment, receipt processing, and general data administration. Most of the work will be completed on-site, with occasional opportunities to work from home.

The successful candidate will receive training on the organization's donor management system to ensure accurate and timely record-keeping. Experience with DonorPerfect or other donor management system is strongly preferred.

What You'll Do

Telephone & Donor Support

- Take orders by telephone and email.
- Handle other donor calls as required.
- Respond to donor questions and escalate concerns appropriately.
- Thank donors by phone and email.
- Communicate with the team regarding concerns or errors encountered.

Data Entry & Records
- Enter donations into the donor management system on a daily basis.
- Enter mailed donations accurately and in a timely manner.




- Report on donations and identify issues related to donor records.
- Assist with data clean-up while following established standards.
- Maintain accurate and organized donor information.

Order & Administrative Support
- Mail gift cards as requested in a timely manner.
- Print, collate, and mail receipts and donor acknowledgments.
- Assist with fulfilling Christmas card orders.
- Perform other related administrative duties as required.

Qualifications

- Strong interpersonal and communication skills.
- Ability to prioritize tasks and work effectively as part of a team.
- Excellent attention to detail and ability to concentrate for extended periods.
- Fast typing speed of at least 55 words per minute with high accuracy.
- Experience in data entry, particularly processing donations.
- Robust computer skills, including proficiency with Microsoft Office 365, Word, Excel, and Outlook.
- Familiarity with donor relations or fundraising software is considered an asset.
- Highly motivated, organized, and able to work independently.
- Strong ability to manage multiple tasks and meet deadlines.

**Staffworks may use AI-enabled tools to assist with recruitment activities while maintaining recruiter involvement and respecting applicable privacy and employment regulations.**

📌 Donations Processing Clerk (Toronto)
🏢 Leading
📍 Toronto