Volunteer Experience · Work Experience · Work & Career

Wage – $21 to $25 per hour (to be negotiated)

Permanent, full-time (30-40 hours/week)

Start date: As soon as possible

Education: 1 to 2 years post-secondary certificate or diploma with specialization in hospitality management or administration

Experience: 1 year to less than 2 years

Work location: Emerald Lake Lodge (1 Emerald Lake Rd, Field, BC V0A 1G0)

Tasks

Establish methods to meet work schedules

• Train staff in job duties, sanitation and safety procedures

• Ensure that food and service meet quality control standards

• Address customers' complaints or concerns

• Maintain records of stock, repairs, sales and wastage

• Prepare and submit reports

• Supervise and check assembly of trays

• Supervise and check delivery of food trolleys

• Consult with clients regarding weddings, banquets and specialty functions

• Manage cash

• Organize buffets and banquets

• Lead banquet service operations, including setup, execution, and breakdown

• Coordinate with kitchen team for banquet menu execution and timing

• Assist in supervising the restaurant operations as needed

• Model exemplary customer service and problem resolution





• Support event planning and execution with sales and events team

• Communicate effectively regarding event details and guest feedback

• Perform hands on duties including serving, setting up conference rooms, and supporting restaurant service when required

Work conditions and physical capabilities:

Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking, standing for extended periods, physically demanding, bending, crouching, kneeling

Requirements/Experience

Banquet or restaurant supervisory experience preferred; Strong event coordination and planning skills; Outstanding interpersonal and leadership abilities; Knowledge of banquet service standards and hospitality trends; Exceptional communication and collaboration; Knowledge of Squirrel (asset); Ability to work variable shifts; Event planning experience an asset; Effective interpersonal skills; Flexible; Team player; Initiative; Dependable; Client focus

Benefits

Dental plan, heath care plan and disability benefits, free parking available, on-site housing options and other benefits

We thank all applicants for their interest, however only those selected for an interview will be contacted.

📌 Banquet Supervisor (Field)
🏢 Emerald Lake Lodge
📍 Field