BDC/Appointment Coordinator

Tusket Ford is hiring a Full-Time Business Development Coordinator (BDC)/Appointment Coordinator. A BDC/ Appointment Coordinator works directly with customers before, during and after their service appointment to ensure the best experience possible.

At Tusket Ford we offer:

- Competitive wages
- Full advantages program
- RRSP Matching Program

…. And more! Responsibilities of a BDC/Appointment Coordinator would be:
- Answering phone calls for the service department and redirect to the appropriate person
- Booking service appointments
- Sending out reminder letters/emails/texts
- Customer follow-up
- Updating customer records
- Maintaining accurate customer information and appointment details
- Assisting customers with Ford Rewards




- Taking payments and settle/balance daily cash till
- Covering service advisor desk if necessary
- Managing loaner vehicle fleet
- Reviewing service invoices for accuracy and cashiering

Qualifications:
- Knowledge of the automotive industry
- A positive attitude and excellent work ethic
- Excellent communication skills
- Detail oriented

If you think you’d be a great addition to our team, email your resume to Ricky Muise at [email protected] or drop it off in person at Tusket Ford, 4143 HWY 308, Tusket.

📌 BDC/Appointment Coordinator (Tusket)
🏢 Tusket Ford
📍 Tusket