The Complex Care Analyst at Ontario Teachers’ Pension Plan responds to member inquiries and provides accurate information on pensions and perks, handling low to mid-complexity interactions while guiding customers to self-service when appropriate.
You will work with the Manager, Member Experience & Relations, Complex Care, maintain knowledge of current policies, meet service levels, and contribute to standardized processes while delivering courteous, timely support.
📌 Bilingual Pension & Benefits Analyst (Remote) (Toronto)
🏢 Ontario Teachers' Pension Plan
📍 Toronto
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