Join Compugen in Kamloops, BC, as a Deskside Support Technician, where you'll play a pivotal role in a crucial device migration project. This position involves extensive onsite support during a significant transition for end-users.

We're seeking two dedicated technicians to engage in hands-on, high-volume migrations within a mining operations setting. You'll provide vital Tier 1 and Tier 2 support, configure devices, and validate all functionalities while following established procedures to enhance user experience throughout the migration.

Key Responsibilities

- Oversee high-volume migrations to the new platform
- Support setup and configuration of mobile devices and laptops
- Confirm connectivity and functionality post-migration
- Document migration details and escalate issues as needed
- Collaborate with deployment teams to solve issues promptly

Requirements:
- Experience in Tier 1 or Tier 2 technical support
- Familiar with device migration and rollout projects
- Attention to detail in documentation and tasks
- Solid problem-solving and communication skills
- Willing to work flexible hours and extended shifts

Contribute your technical expertise to support Compugen's mission of effective device migrations.

📌 Compugen Deskside Technician Role (Kamloops)
🏢 Compugen
📍 Kamloops