Become a Customer Application Specialist with Grundfos in Oakville, Ontario, leveraging your technical and service expertise in a hybrid role dedicated to exceptional customer support.
Your role will strengthen customer relationships through outstanding service and knowledge-sharing. As part of Grundfos's Customer Sales & Support Center, you will provide essential technical guidance, assisting customers with inquiries related to product applications and project specifications. Your focus will be on delivering effective solutions and enhancing the overall customer experience. Key Responsibilities:
- Provide advanced support for product sizing and applications
- Handle customer inquiries via various communication methods
- Manage and coordinate project proposals
- Troubleshoot issues to ensure system performance
- Promote the use of digital tools for improved customer interaction Requirements:
- Bachelor's in Engineering or equivalent experience
- 3-5 years in a technical capacity, ideally with pumps
- Proficient in Microsoft Office and CRM systems
- Solid communication and organizational skills
- Proven ability to meet deadlines in a dynamic environment Drive customer satisfaction as you apply your skills at Grundfos in Oakville.