Hydro One is seeking a Director, Customer Experience – DTS to lead end-to-end technology enablement for customer facing platforms including digital channels, CRM, billing, and integrations. The role drives delivery, cost discipline, and reliability across major initiatives and portfolios.
The title emphasizes accountability for scalable customer solutions, enterprise transformations, and ensuring timely, on-budget outcomes with solid leadership across managers and programs.
📌 Director, Customer Technology — Digital Experience Leader (Toronto)
🏢 Hydroone
📍 Toronto
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