Company Description Boston Pizza Restaurants is a well-known casual dining brand offering a wide range of pizza, pasta, and pub-style menu items in a welcoming, family-friendly atmosphere. The company operates locations across Canada, including busy urban restaurants in Toronto, ON, serving both dine-in and takeout guests.

Boston

Pizza focuses on delivering consistent quality, friendly service, and a comfortable environment for guests of all ages. Team members are encouraged to provide memorable experiences, support each other, and contribute to a positive workplace culture. The organization values strong leadership in each location to maintain high operational standards and guest satisfaction.

Role Description The General Manager role is a full time, on-site position based at a Boston Pizza restaurant in Toronto, ON.

The General

Manager oversees daily restaurant operations, including staff scheduling, supervising front-of-house and back-of-house teams, and ensuring excellent guest service. This role manages inventory, monitors food and beverage quality, and maintains cleanliness and safety standards throughout the restaurant.

The General

Manager is responsible for meeting sales and profitability goals through effective budgeting, cost control,



and local marketing initiatives. Additional responsibilities include recruiting, training, and coaching team members, handling guest feedback and concerns, and ensuring compliance with company policies and local regulations.

Qualifications

- Experience in restaurant or hospitality management, including supervision of teams and oversight of daily operations.
- Strong leadership skills with the ability to motivate, coach, and develop staff in a fast-paced environment.
- Proficiency in managing budgets, controlling costs, and analyzing sales to support profitable growth.
- Excellent communication and interpersonal skills for engaging guests, resolving issues, and collaborating with team members.
- Knowledge of food safety, health and safety regulations, and best practices in restaurant operations.
- Ability to work flexible hours, including evenings, weekends, and holidays as required by restaurant operations.
- Prior experience in a casual dining or franchise environment is an asset.
- High school diploma required; post-secondary education in hospitality, business, or a related field is an advantage.

📌 General Manager (Toronto)
🏢 Boston Pizza Restaurants
📍 Toronto