TripArc seeks a Senior Director, Travel Operations & Customer Experience to own care, servicing, and fulfillment after the sale. The role is hybrid, with a minimum of two days per week at the Downtown Toronto office, and reports to the SVP Platform & Technology.
You will lead service strategy, SLA governance, and 24/7 operations across channels for flights, hotels, activities, and packaged itineraries, while shaping automation and supplier escalation processes to protect premium guest
📌 Head of Travel Operations & 24/7 Luxury CX (Winnipeg)
🏢 Range Group - Job Postings
📍 Winnipeg
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