Current job opportunities are posted here as they become available. Winter/Summer Season Lift, Trail and Golf passes Initial entitlement to three weeks of paid vacation Benefits plan and additional wellness components, including Health Spending Account and EFAP Company supported training and professional development opportunities Eligibility for our 'Pay for Performance' incentive bonus program (after qualifying period), awarded to top performers 1–3 years of experience in housing operations, hospitality, customer service, administration, guest services, or a related operational workplace. ~ Post-secondary education in Business Administration, Hospitality, Human Resources, or a related field considered an asset. ~ Strong customer service and interpersonal skills, with the ability to build positive relationships with residents, employees, and internal stakeholders. ~ Strong organizational and administrative skills with the ability to manage multiple priorities and deadlines in a fast-paced environment. ~ Proficiency in Microsoft Office Suite, including Outlook, Word, and basic Excel skills. ~ Experience coordinating bookings, scheduling, room assignments, or administrative processes considered an asset. ~ Comfortable working in a highly visible, resident-facing role with frequent interruptions and changing operational priorities. ~ Ability to maintain confidentiality and exercise discretion when handling sensitive employee or resident information. ~ Flexibility to work evenings, weekends, and participate in on-call support as operationally required. Support the day-to-day administration and operations of employee housing accommodations.

Coordinate resident check-ins, check-outs, room assignments, room transfers, and key distribution processes. Maintain accurate resident records, housing documentation, occupancy tracking,



and booking information within applicable systems and platforms. Assist with the administration and collection of housing documentation, including license agreements, damage deposits, rent payments, and policy acknowledgements.

Act as a primary point of contact for residents, responding to questions, concerns, and housing-related requests in a timely and professional manner. Support the enforcement of employee housing policies, procedures, and code of conduct expectations, escalating concerns to leadership as appropriate. Conduct routine room inspections and support documentation related to cleanliness, maintenance concerns, safety, and policy compliance.

Coordinate and communicate maintenance requests and operational needs with Facilities, Housekeeping, Building Maintenance, and other internal stakeholders. Support emergency response procedures and resident communication during incidents or operational disruptions. Assist with resident communications through email, digital signage, housing platforms, and other communication tools.

Support the planning and coordination of resident engagement initiatives and employee housing events. Maintain inventory and distribution of housing-related supplies, including linens, keys, and resident sale items. Assist with onboarding and orientation processes for new residents to ensure positive arrival and housing experience.

Ensure confidentiality, accuracy, and compliance in all housing-related documentation and resident interactions. Operate in alignment with organizational values, policies, and service standards. No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you'll get to feel part of our special community right away.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

📌 Housing Manager (Sun Peaks)
🏢 Sun Peaks Resort
📍 Sun Peaks