Hybrid IT Service Desk Technician — On‑Call Support (Ottawa)

Hybrid IT Service Desk Technician — On‑Call Support (Ottawa)

26 Sep
|
Socket.dev
|
Ottawa

26 Sep

Socket.dev

Ottawa

Alterna Savings is seeking a Service Desk Technician to deliver front-line IT support across end users, recording incidents in the service system and providing clear, skilled communication. You will troubleshoot hardware and software issues, guide users through resolution steps, and contribute to knowledge sharing while operating in a hybrid work setup.

The role requires A+ and Office365 certifications, ITIL knowledge is a plus, and a strong customer-service mindset.

📌 Hybrid IT Service Desk Technician — On‑Call Support (Ottawa)
🏢 Socket.dev
📍 Ottawa

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