Colliers Project Leaders is a team committed to projects that make a difference in communities and for the people who live there. We deliver capital project solutions that strengthen the built environment, partnering with our clients to bring critical infrastructure and complex building projects to life. We've led over 20,000+ projects that: Deliver clean drinking water We're looking for people to join our team who are passionate about creating more sustainable, resilient and inclusive communities.

We're looking for an IT Helpdesk Technician to join our IT Team in Ottawa. This will be a 12 month contract role. The successful candidate will join our corporate infrastructure technology team in enabling the growth and successful operation of the company.

The core responsibility of the role will include remote and in-person, first line IT technical support and PC administration in support of Colliers Project Leader employees, with escalation of more complex issues to System, Network and Application Administrators. In addition to providing troubleshooting and issue resolution, this individual will also join IT Department project teams to deploy recent technology, systems and processes to support employees and the organization as a whole. Work as a member of a HelpDesk team to provide first line PC and user technical support for users across Canada Complete laptop setup and maintenance including hardware and software installations Maintain a hardware inventory and identify items due for replacement or upgrade Create and manage Active Directory user accounts and assign access control based on company policies Process change requests,



change orders and other contract or IT related administrative documents Work with System, Network and Application administrators to deploy and support new technology to company workers A degree, diploma or post-graduate certificate in the information technology or computer sciences field ~1 to 2 years of experience in providing technical support in a corporate business environment ~ In depth experience in the building, imaging, configuration and support of PC's and laptops ~ Experience providing remote user support, using remote access software and other technologies ~ Experience working with Windows 10, Microsoft Office, Microsoft Outlook and SharePoint ~ Experience supporting PC's in TCP/IP networks and WiFi wireless networks ~ Experience with Microsoft network services such as Active Directory, Windows Fileshares, and Windows printer queues ~ Experience with basic MS Exchange tasks such as mailbox account and distribution group creation in Exchange 2010 ~ Bilingualism in French and English is considered an asset, but not required ~ Proficiency in presenting ideas in user-friendly language to non-technical staff and end users ~ Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.





Annual bonus opportunities are in addition to base salary. This posting is for anexisting vacancy.

Artificial

Intelligence (AI) Use: We may use technology tools to assist in screening applications for keywords or qualifications.

At Colliers Project

Leaders, we're not looking for "perfect matches." An opportunity to truly impact our communities A flexible work environment Significant professional development, training, and a mentorship program Join our team of difference-makers and help shape the growth of energetic communities. #Colliers Project Leaders is part of Colliers (NASDAQ, TSX: CIGI), a leading diversified professional services and investment management company, with more than 17,000 professional operating in 63 countries.

Colliers Project

Leaders has suspended our COVID-19 vaccination requirement. In circumstances where our clients have a different COVID-19 vaccination policy, the Clients' requirements will supersede.

Colliers Project

Leaders is an equal opportunity employer and celebrates diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please advise the assigned Talent Acquisition Business Partner.

Colliers Project

Leaders standard recruitment process requires applicants to be subjected to formal background and reference checks prior to their hiring.

📌 IT SPECIALIST (NETWORK) (Canada)
🏢 Colliers International
📍 Canada