Job Title: Manager, International Admissions

Requisition #: 26-0211

Department: International Admissions

Payband: 11

Payband Range: $96,466.00 - $120,582.00

Hours/Week: 37.5

Closing Date: Wednesday, September 30, 2026 at 11:59 PM EST

Vacancy Type: Administration - Full-time

Position Summary

Full-time Administrative, reclassified replacement position The Manager, International Admissions provides strategic and operational leadership for international admissions, ensuring efficient, consistent, and student-focused service delivery from application through enrolment. The position oversees admissions, credential assessment, and processing functions, supports the achievement of international enrolment targets, and collaborates with internal and external stakeholders to ensure a seamless admission and registration experience for international students. The position monitors program enrolments, interest, delivery, and makes recommendations to Chairs to ensure financial success.

Successful candidates will be required to conduct work within Ontario and must be available to work on campus as required. It is anticipated that this position will meet the needs of the department through a hybrid work arrangement, Monday to Friday, 8:30 am to 4:30 pm with 3 days on-site at the Doon campus located at 299 Doon Valley Drive in Kitchener, Ontario, and 2 days remote.

Responsibilities

Management of International Admissions processes and procedures

Manages the day-to-day International Admissions operations, including problem-solving, addressing staff, student and agent issues, establishing priorities, assessing staffing requirements, and organizing and distributing work

Develops, assesses, and monitors International Admissions policies, processes and systems to ensure proficiency and quality, and student satisfaction, while adhering to program admission requirements and college policies and standards

Establishes and monitors performance metrics to evaluate admissions processing, team effectiveness, and service standards

Liaises with academic departments,



Scheduling and Registrar’s Office regarding enrolment projections and admissions; consults with stakeholders relating to planning of programs, including semester, sections, capacity and location

Manages the International Admission Officers and Credential Assessors, providing direction related to program and admission-related functions; ensures temporary staff are hired and trained to support peak periods

Leads the delivery of high-quality, student-focused admissions services and establishes customer service standards for the team

International enrolment statistics, reporting, and budgeting

Provides the Director with statistical reports, prepares presentations as required, and liaises with internal stakeholders regarding enrolment metrics

Summarizes, monitors and updates enrolment capacities and fluctuating conversion rates each semester by program

Reports on international enrolment by School and other metrics such as second program enrolment; EAS to post-secondary, enrolment by credential, etc., all of which contribute significantly to department planning and enrolment planning within the schools

Participates in the development of the international admissions budget and monitors monthly expenditures

Credential assessment and quality assurance

Monitors in-house credential assessment capacity and establishes country standards for future reference; implements processes for analyzing the quality of applicants, students, and agents

Liaises with OCAS on a regular basis, troubleshoots system issues as they arise, and facilitates recommendations

Recommends, develops,



and implements international admissions processes within a continuous improvement framework

Liaises with colleagues in the education field to research and identify best practices related to international admissions

Cross-college initiatives

Works closely with the Registrar’s Office to lead and manage start-up and registration activities for current international students

Liaises across college departments to ensure International Admission representation at events such as open houses and college fairs

Represents International Admissions on a variety of internal college committees

Qualifications A four-year degree in Business, Education, International Studies, Social Sciences, Public Administration or a related field is required

Minimum five years of progressively responsible experience in admissions, enrolment management, student services, or a related area

Strong leadership, interpersonal, and conflict resolution skills with experience managing, coaching, and supporting teams in a high-volume, service-focused environment

Excellent organizational, analytical, and problem-solving abilities, with experience managing complex processes, multiple priorities, and enrollment-related initiatives

Strong communication and intercultural competency, combined with proficiency in Microsoft Office (specifically Excel), Power BI, and a solid understanding of post-secondary admissions, enrolment management, and college policies and procedures

Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.

We thank all applicants but only those selected for an interview will be contacted.

Conestoga

College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.

📌 Manager, International Admissions (Winnipeg)
🏢 Conestoga College
📍 Winnipeg