- Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue.

Ethoca Consumer

Clarity (“Clarity”) changes the dialogue creating a rich environment for issuers and merchants to engage cardholders post transaction reducing frustration and driving repeat spend

- The Manager, Product Management, Consumer Clarity Product will lead one or more products in the Clarity portfolio, defining the product road map, managing and operating the product in market in partnership with the sales and engineering organizations
- In this role, you will drive requirements working closely with our customers and partners, and lead business architecture and go-to-market execution and be the primary product advocate for it

- Lead the rapid evolution of the product strategy, and ensure that our rich value proposition is fully delivered through our existing and current solutions





- Manage all aspects of the product including the P&L;, analysis, pricing, recommendations and implementation, solution packaging and overall commercialization

- Establish and maintain strong two-way communications with our go-to-market teams, customers and partners – chair periodic regional meetings and innovation workshops

- Support the evaluation, piloting and launch of current capabilities in each region; establish feedback and continuous improvement processes; develop regional product launch playbooks

- Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace

- Develop clear, convincing and data-driven business cases for significant new growth investments; and

📌 Manager of Product Management (Toronto)
🏢 Mastercard
📍 Toronto