Understand principles of marine propulsion, fuel and electrical systems
Manage work order process end-to-end following industry best practices alongside Service Writers
Ensure timely and accurate completion of repair orders and completed work
Perform battery disconnects, winterization and summer commissioning of boats
Perform diagnostic functions leading to a repair estimate
Work diligently to ensure proper documentation of completed work, estimates, and recommendations
Complete water testing of equipment as necessary
Maintain manufacturer certification as required
Perform maintenance/repair on transmissions/reverse gear, outdrives and POD systems (Volvo Penta IPS and ZF Zeus)
Perform maintenance/repairs on AC/DC on board electrical systems.
Perform maintenance/repairs to various on board domestic and accessory systems.
Other duties as required.
Attend factory training (Volvo Penta, Mercury, Yanmar, Kohler, Raymarine, ABYC) as required
Carry out any other duties that may be requested by the Service Manager
Qualifications
Have attended a Marine Engine Technician Training Program or other motive power training program (i.e., automotive, truck/ coach, heavy equipment, motorcycle and powersports)
Required Skills
Minimum 5 year working experience as a marine technician or related motive trade (automotive, truck/coach, heavy equipment, motorcycle and powersports)
Possession of a valid Small Engine Repair Certificate and/or Diploma preferred
Possession of a valid G license, Pleasure Craft Operators Card (PCOC), or Small Vessel Operator Proficiency (SVOP)
Possession of necessary tools and tool box
Possession of a valid First Aid and CPR Certification is an asset
Retail marine parts experience is an asset
Experience with LightSpeed computer software or a marine oriented POS system considered an asset
Preferred Skills
Commitment to continually strive to meet or exceed the highest level of customer experience
Report any incidents and/or accidents directly and immediately to your supervisor