Company Description Vitality Physiotherapy and Wellness Centre is a multidisciplinary clinic focused on providing effective, goal-oriented treatment experiences for clients who want to maintain an active lifestyle. The team consists of passionate healthcare practitioners, coaches, and service providers who prioritize compassionate connection, clear communication, and enthusiastic coaching. Vitality specializes in custom rehabilitation programs through its Movement Method™️, designed to accelerate recovery, support physical and mental health, and help prevent future pain.

Clients are served in four luxury facilities located in Ottawa and Kemptville, Ontario, and choose Vitality for its high standard of care, elevated client experience, and commitment to helping them reach their wellness goals. Services include physiotherapy, osteopathy, chiropractic, massage therapy, psychotherapy, naturopathic medicine, acupuncture, specialized treatments such as shockwave therapy, and custom orthotics and supportive supplies

.Role Description The Office Manager is a full-time, on-site role based in Ottawa, ON, responsible for overseeing daily clinic operations and ensuring a welcoming, efficient environment for clients and team members. This role includes managing appointment schedules, supervising reception and administrative workflows, handling client inquiries, and coordinating communication between practitioners and clients.

The Office





Manager will manage office supplies and equipment, maintain organized records and documentation, and help ensure that front desk processes support a high standard of customer service. Additional responsibilities include supporting billing and payment procedures, assisting with basic HR and onboarding tasks, implementing clinic policies, and contributing to continuous improvements that enhance the client experience and clinic efficiency

.Qualification s

- Candidates should possess robust Communication and Customer Service skills to interact effectively with clients and team members
- .Candidates should possess Office Administration and Administrative Assistance skills to manage scheduling, documentation, and daily operations
- .Candidates should possess experience with Office Equipment and related tools to ensure smooth front desk and clinic workflows
- .Relevant skills such as organization, time management, problem-solving, and attention to detail are beneficial
- .Previous experience in a healthcare or wellness clinic, or similar client-facing environment, is an asset
- .Proficiency with practice management or scheduling software, and basic MS Office or similar applications, is preferred
- .Completion of a diploma or certificate in office administration, business, healthcare administration, or a related field is considered an advantage

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📌 Office Manager (Ottawa)
🏢 Vitality Physiotherapy and Wellness Centre
📍 Ottawa