We are looking for an

Operations Specialist to join our team in Toronto, Ontario on a long-term contract basis. This role is ideal for someone with strong administrative and operational experience who can manage multiple workflows accurately, communicate effectively, and work confidently in a fast-paced environment. Responsibilities

Manage end-to-end operational workflows, including exceptions and escalations. Coordinate with vendors, third-party providers, and external organizations to resolve issues. Review and validate AI-generated outputs to ensure accuracy and quality.

Manage a high volume of cases while meeting strict deadlines. Cross-train across workflows to support changing business needs. Identify process gaps and recommend improvements to tools and workflows. Maintain accurate documentation and follow established processes.

Requirements





Comfortable using AI and technology to improve efficiency and productivity. Strong organizational and project management skills with the ability to manage multiple priorities. Persistent and proactive when working with external parties and resolving issues. Strong communication skills, both written and verbal. High attention to detail and accountability for deadlines. Comfortable working in a fast-paced, ambiguous workplace.

Experience in operations, case management, project coordination, property management, real estate, insurance, mortgage, escrow, or a related field is an asset. Adaptable and comfortable learning new systems as the company evolves its internal technology stack.

📌 Operational Specialist (Winnipeg)
🏢 Dawn Recruiting Agency
📍 Winnipeg