At Square One, we're aiming to modernize home insurance so that it better meets the needs of people today, not those from the 1970s or earlier. We're doing this by eliminating unnecessary complexities built into traditional policies, and by following our guiding principles . As an insurance advisor, the way you interact with clients can make or break our relationship with them.

So, you always aim to represent Square One in a friendly and professional manner. While the focus of your role is on providing quotes and selling policies to new clients, you know it's just as important to provide great service to existing clients. Your success in this role comes from your passion for helping people and your knowledgeable approach.

You have strong social skills and genuinely believe it's fun interacting with recent people. Once you know what a client needs, you take pride in being able to personalize a policy to those needs and, hopefully, to pass on some savings. Over 90% of your day is spent on the phone, handling inbound calls and making outbound calls.

You never pressure clients into buying a policy, but you're also not scared to ask for the sale. instead, you get all the coaching and training that you need to succeed. Working in Square One's call centre, you are the first and main point of contact for both potential and existing clients. Making outbound calls to clients who have received targeted marketing materials.

Assessing client needs, providing quotes,



and ultimately selling policies. Responding to online chat and email inquiries from clients. Helping clients make changes to their policies. Taking claims reports from clients.

Maintaining your training and industry knowledge. Enjoys working with others and has a passion for helping clients. Delivers excellent client service and possesses robust telephone skills. Communicates effectively when speaking with, or writing to, others.

Uses sound judgement in making decisions and taking calculated risks. Enjoys personal development and growth through learning. Your experience and education, combined with product and sales training we provide, helps ensure your success at Square One.

At least 2 years of experience selling property and/or auto insurance, preferably in a call centre environment. A high school diploma and, preferably, some post-secondary education. You appreciate the fact that Square One tailors your compensation and benefits in the same way it tailors policies for its clients.

The ability to work from home. Flexible medical, dental, vision and extended health care coverage. Short and long-term disability coverage. Participation in the corporate profit-sharing plan.

Square

One welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 OTL Licensed Insurance Advisor (Remote) (Edmonton)
🏢 square one insurance
📍 Edmonton