Ontario Teachers’ Pension Plan is hiring multiple Complex Care Analysts to respond to member inquiries and provide accurate information on pensions and perks. The role emphasizes handling low to mid-complex interactions and developing strategies to prioritize complex cases, including self-service redirection.
You will report to the Manager, Member Experience & Relations, Complex Care, and collaborate with Pension Benefit Support Analysts to ensure timely, compliant service.
📌 Pensions Complex Care Analyst (Hybrid) (Toronto)
🏢 Ontario Teachers' Pension Plan
📍 Toronto
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