Remote Incident Management Lead: AI, AIOps & ITIL (ServiceNow) (Winnipeg)

Remote Incident Management Lead: AI, AIOps & ITIL (ServiceNow) (Winnipeg)

26 Sep
|
Cognizant
|
Winnipeg

26 Sep

Cognizant

Winnipeg

Cognizant is seeking an experienced Incident Management Practice Lead to design, implement, and enhance enterprise Incident Management capabilities across a complex technology landscape. You will lead strategic initiatives to improve service reliability, operational resilience, and incident response effectiveness through AI-driven insights, automation, AIOps, and ITIL-aligned service management practices.

Based in Canada and remote, you will collaborate with Engineering, SRE, Operations, and

📌 Remote Incident Management Lead: AI, AIOps & ITIL (ServiceNow) (Winnipeg)
🏢 Cognizant
📍 Winnipeg

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