We're on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere.

Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee... and that's just the beginning. As we scale rapidly, we are looking for a Retail Advisor to be the face of our company at our first retail location in Bayshore Mall, Ottawa! Since our entire car-buying process is online, you'll be the first Clutch employee our customers meet when they pick up or sell their vehicle.

You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role. Delivering a uniquely special experience to each and every one of our customers. A major part of this job is having exceptional customer service skills, where you'll be the face of the company in addressing customer needs, resolving issues, and ensuring satisfaction at every touchpoint throughout their appointment.

Need a sharp eye for detail as you inspect vehicles, carefully assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of service is provided to our customers.



You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system inside our new facility! You'll also be a team player by assisting other team members with various tasks as necessary.

Education: High school diploma or equivalent ~ 1+ years experience in the automotive industry an asset ~2+ years of customer-facing experience ~ Comfortable driving longer distances. ~ Have automotive experience and a passion for cars & comfortable in a quick-paced environment. Minimum of 40 hours per week, with overtime as needed. There is a 4 weekday plus 1 weekend date working schedule We'll help you obtain your OMVIC license as one of the perks of working with us.

A passion for cars and the automotive industry Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience. You'll have a broad and direct ownership over [Field of work] during a phase of rapid growth. We are dedicated to attracting and retaining top talent with top-of-market compensation packages.

Above market health & dental benefits. New Hire, Permanent Full-Time Wage: $24 per hour Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; Applicable for Permanent Full-Time) Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions. If you require accommodation at any stage of the interview process, please email talent@clutch.

📌 Retail Showroom Salesperson (Canada)
🏢 Clutch Canada
📍 Canada