Tipalti is seeking a Senior Customer Success Manager, Partnerships to lead post-go-live experiences for customers referred by our strategic partner ecosystem. You will own relationships, drive adoption and retention, and partner with Alliances to deliver a connected customer journey.
As this is a new function, you will shape Partner Customer Success processes, scale operations, and help build a current team from the ground up, while leveraging AI tools to improve outcomes.
📌 Senior Partner Success Manager | CS Leader in Fintech SaaS (Vancouver)
🏢 Socket.dev
📍 Vancouver
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