PointClickCare is seeking a Process Analyst to partner with senior leaders across Sales, Success, Skilled Services and Support to analyze, design, and implement process improvements that boost performance and stakeholder satisfaction.
You will lead structured discovery conversations, document business requirements, and create clear process maps while coordinating cross-functional teams to deliver high-impact initiatives, including AI-driven enhancements and automation.
📌 Strategic Process Analyst: AI, Automation & Impact (Montreal)
🏢 PointClickCare
📍 Montreal
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