Career Opportunities with Campus Living CentresA great place to work.Careers At Campus Living CentresCurrent job opportunities are posted here as they become available.The Residence Services Representative is responsible for supporting leasing, resident services, and daily property operations. This role combines front-line resident support with leasing and administrative responsibilities, helping create an exceptional living experience while maximizing occupancy and maintaining operational excellence1. Essential Functions and Basic DutiesDemonstrate a high degree of customer service on phone calls, via email, and in personAssist prospective residents through the leasing process, including tours, applications, and lease administration.Maintain organized office systems, resident files, and property documentationUtilize Campus Living Centres' computer softwareFinancial administration, including processing payments, invoices, and reviewing accountsMaintain video surveillance and ensure that cameras are recording at all timesMaintain student and guest privacyKnowledge of emergency procedures and on-call staff proceduresKnow who to contact for various situations, including residence staff and facility contractorsEnsure the room status is updated from the housekeeping departmentHandle in a qualified manner; reservations, check-ins, check-outs, and account settlementMaintain the appearance of the desk, lobby and office area at all timesUnderstanding of building departments, including maintenance, housekeeping, residence life, and conference and salesResponsible for the front desk operations, including: making guest key cards, payments, financial administration,



producing office reports, and keeping key areas tidy and organizedEnsures building keys are used appropriately and responsiblyEnsure the safety and security of the building by enforcing guest and visitor policiesUphold and adhere to all organizational policiesAny other duties as assigned by Director, GM, other management team members.Health & SafetyWork in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.G. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).Online training modules and in-person training must be completed before starting regular duties.WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.2. Performance MeasurementsPerformance will be primarily measured on the following factors:Adaptability & FlexibilityCommunicationCustomer ServiceInitiativeInter-Personal SkillsOrganization & PlanningOverall PerformanceQuality of Desired ResultsReliabilitySkill & Knowledge3. QualificationsEducation: High School Diploma, some College or University preferredSkills/Abilities:Must possess excellent verbal communication skillsMust possess excellent customer service skillsMust possess positive attitudeWork independently without constant supervisionMust be able to handle multiple projects at onceExperience Required: Minimum of 1 year industry experience or equivalent customer service experience4. Working ConditionsLevel of Interruption: High level of interruptionStress Level: Moderate overall stress level

📌 Residence Services Representative (Oshawa)
🏢 Campus Living Centres
📍 Oshawa