Cencora is hiring a Patient Services Assistant to enhance patient access and support capabilities in Canada. Your expertise in reimbursement and authorization will directly improve healthcare outcomes.In the Patient Services Assistant role, you will process support cases for patients and providers, ensuring seamless access to therapy solutions under Cencora's Innomar Strategies brand. This role requires a High School Diploma and 2+ years of relevant experience, as well as the ability to manage documentation and service inquiries. Your proactive approach will help identify and resolve operational barriers in patient therapy access.Key Responsibilities:Process and manage patient support inquiriesKeep comprehensive patient and reimbursement recordsCoordinate with prescriber offices for assistanceMonitor open cases for timely follow-upValidate case documentation for submissionsRequirements:High School Diploma or equivalent experience2+ years in patient support or reimbursementRegistered Nurse license or equivalent preferredKnowledge of service quality and operational practicesStrong organizational and communication abilitiesBring your patient support expertise to Cencora and help shape healthier futures.