Become a Senior Client Success Manager at NuORDER in a hybrid setting in Montreal. This role emphasizes driving customer retention with a focus on product adoption and engagement strategies.In an 18-month fixed-term contract, you will forge strategic partnerships with clients to maximize their investment in Lightspeed's solutions. Your expertise will guide customers through onboarding and into sustained growth while identifying opportunities for upselling and cross-selling. Building trusted relationships with stakeholders will be key in safeguarding and expanding your book of business.Key Responsibilities:Guide clients for seamless onboarding and continued successOversee multimillion-dollar portfolios, from adoption to renewalBuild robust relationships to boost account growth and retentionIdentify best-fit accounts for Lightspeed Payments offeringsDevelop proactive customer engagement strategiesRequirements:Bachelor's degree in any field5-7 years experience in Customer Success or similar fieldsTalented in strategic planning and problem-solvingBilingual fluency in English and FrenchKnowledge of CRM and customer engagement platformsUtilize your robust skills in client success to enhance client engagement and revenue at NuORDER.

📌 Senior Client Success Manager Role (Montreal)
🏢 Gofractional
📍 Montreal