When applicable, Bombardier promotes flexible and hybrid work policies.At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:Insurance plans (Dental, medical, life insurance, disability, and more)Retirement savings planEmployee Assistance ProgramWhat are your contributions to the team?In your role, you will:Assist in managing the business performance of the Customer Account Management (CAM) teamCoordinate governance activities by maintaining status reports, distributing meeting minutes, and action logsChair and lead weekly project review meetings and track project progress and follow-up actionsManage the team's Balanced Score Card and support the development and monitoring of Key Performance Indicators (KPI)Develop and maintain a data tracking system to measure performance and report metricsMaintain metrics, identify trends and prepare monthly reportsCreate and maintain detailed action and project plans using performance data to drive continuous improvement initiativesSupport the Customer Account Management Team during aircraft launch activities, including preparing and validation of internal documentation and sales packagesManage the organization of sales documentation, ensuring accuracy, completeness,



and organized document managementAssist with customers and prospective client facility tours, providing detailed overview of the facility,emphasizing manufacturing processes and operational capabilitiesLiaise with internal stakeholders including Interior Design, Program Management, Engineering, Contract Management and SalesPerform various administrative and coordination duties to support team when neededAssist the team with special projects and initiatives, ensuring timely execution and successful completionHow to thrive in this role?QualificationsAs our ideal candidate,You possess an undergraduate university degree in a related field of study, such as aviation management, business administration, engineering or another substantially related field of endeavor; You have exceptional organizational and planning skills, have high attention for detail, and can set priorities in order to achieve important milestones; You have a keeninterest in management; You are resourceful in finding information and solutions; You are a team player and possess excellent communication skills, both written and spoken; You are an active listener and have the ability to quickly summarize and effectively document the conclusion of a discussion; You are proficient with Microsoft Office applications (Excel, PowerPoint, Teams etc); Knowledge of Power BI would be an asset; You are fluent in English (written and spoken), French would be an asset.Please note: You don't need all the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.Bombardier is an equal chance employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.Job Customer Account Management CoordinatorOrganization Aerospace CanadaShiftEmployee Status RegularRequisition 14390 Customer Account Management Coordinator

📌 Customer Account Management Coordinator (Dorval)
🏢 Bombardier Transportation
📍 Dorval