THERMEA SPA VILLAGE WINNIPEG, Winnipeg, MB, CA5 days ago Requisition ID: 3414Kiosk SupervisorWinnipeg's one and only thermal spa is hiring for the holiday season! Thermea Spa Village will call three major shopping centres in addition to a seasonal boutique at the spa. home-away-from-home this winter, and we're looking for two high-achieving leaders to supervise our kiosk teams.Join our team from October until January to discover our winter and wellness wonderland, plus benefit from free spa access for the duration of your employment!Job Summary:Under the supervision of the Regional Manager, Sales & Marketing, the Kiosk Supervisor's mission is to ensure the smooth operations of Thermea Spa Village temporary kiosks in Winnipeg for the duration of the holiday season. Their main objective is to plan the needs of each location and supply the necessary resources for the gift certificate sales representatives.Train and coach gift certificate sales representativesAssist the Manager in managing inventories, orders,Act as a resource person for sales representatives (regarding complaints and special requests)Manage unexpected events and emergenciesFollow the established scripts to respond to the needs of our guestsIdentify problems and propose solutionsPrepare reportsManage the entire sales cycle; take care of needs and close salesAssist the sales representatives in their tasksProvide support during interview process of temporary hiresCarry out all other related tasksRequirements:Highschool diploma or equivalentMinimum of one year's experience managing a team of 10 or more peopleMinimum of two years' experience in customer serviceExperienced in salesAccess to a vehicle to be able to travel between locationsHours:Variable hours (Monday to Friday, or weekends)Available from October to January 2027.Salary: $21.50/hourProfile:Excellent customer service and problem-solving skillsNatural disposition for managing employees in addition to solid leadership skillsHighly organized and possesses a strong work ethicAbility to work under pressure and meet tight deadlinesDemonstrates good judgement, independence, and the ability to work as part of a teamAvailable and able to travel quickly between the various kiosk locations.Proficient with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint), in addition to an aptitude for learning new technologiesResilient in both stressful and ambiguous situationsPossesses a positive, professional, and team-oriented attitudeRespects confidentiality and uses discretionVersatile, self-reliant, detail-oriented, and preciseDemonstrates good initiative and a proactive approach to daily tasksPunctual and reliableAbility to work in a standing position for many hoursProven affinity with Thermea's valuesCapacity to work under pressure in a fast-paced and constantly evolving environmentThermea Spa Village employees are committed to upholding our company values:AccountabilityCommitmentRespectIntegrityTeamwork

📌 Kiosk Supervisor - Full-Time (Winnipeg)
🏢 THERMEA SPA VILLAGE WINNIPEG
📍 Winnipeg