Administrative Receptionist (Floater) – Lifemark Health Group - Edmonton and Surrounding AreaThe Administrative Receptionistis responsible for fostering a robust relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.The Administrative Receptionist is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.This position is a floating Administrative Receptionist who would assist clinics in and around the Edmonton area for coverage and additional help.Primary ResponsibilitiesAnswer telephone calls, greet patients and visitors upon arrival,



and provide excellent customer service for all questions or concernsCoordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment planAssist patients with completing paperwork at the clinic to avoid errors and inaccurate informationCoordinate scheduling of patient appointments and maintain the patient's medical recordCollect payment at time of serviceTrack coverage for all funding streams to ensure approvalComplete data entry and billingCoordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxesProvide administrative support to the Care Coordinator Manager and Clinic DirectorQualifications & Core CompetenciesHigh School Diploma, G.E.D. or equivalentExcellent customer service skills and telephone etiquetteHigh degree of organizational skills and ability to prioritize and multi-taskExcellent communication (verbal/written) and interpersonal skillsStrong computer and data entry skillsFlexible and adaptable to changeExperience in a Physiotherapy clinican assetInclusionWe are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.AccommodationEmail us at talent at lifemark.Ca

📌 Administrative Receptionist - Floater Position (Edmonton)
🏢 Lifemark Health Group
📍 Edmonton