Enhance client relations as a hybrid Insurance Service Agent at CAA Insurance, where you will provide exceptional support for policyholders. Utilize your customer service experience to drive satisfaction.At CAA Insurance, we are looking for motivated individuals to fill the Insurance Service Agent position. Ideal candidates will have a solid customer service background, ready to answer policy inquiries and support clients through various interactions. Training for licenses will be offered to ensure readiness for comprehensive service delivery.Key Responsibilities:Manage inbound calls about policy inquiries and changesIssue technical support communications to clientsContribute to departmental reporting effortsSupport ongoing projects and departmental initiativesMeet key service metrics including call resolution ratesRequirements:Post-secondary degree preferred1-3 years of outstanding customer serviceExperience in a call center is a plusCommitment to obtaining OTL licensingExcellent verbal and written communication skillsSupport CAA Insurance's vision of customer excellence in the hybrid Service Agent role.

📌 Hybrid Insurance Service Agent Role (Vaughan)
🏢 CAA Club Group
📍 Vaughan