ExcelSense Technologies is looking for an RMA Technician to drive product support and technical investigations. Engage in hands-on troubleshooting and inspections within a dynamic team.As a global leader in industrial technology, ExcelSense Technologies needs an RMA Technician who enjoys detailed product investigations and product support. Your responsibilities will include inspecting returned camera systems, conducting testing, and documenting technical findings. This role provides a pathway to develop expertise in RMA procedures while fostering collaboration with senior technical personnel.Key Responsibilities:Receive and assess returned RMA units effectivelyDisassemble and test camera systems with precisionIdentify product issues through functional testingDocument observations and escalate reports where neededWork with various teams to maintain RMA processesRequirements:Solid hands-on skills with tools and hardwarePractical approach to troubleshooting and testingProficient in internal communication and documentationOrganized, reliable, and open to learningExperience with mechanical assemblies and product inspectionElevate your career in technical support while fostering effective partnerships at ExcelSense Technologies.