UHN is hiring for the Incident Coordinator position at the Princess Margaret Cancer Centre. This role is all about ensuring effective incident management based on ITIL standards.In this temporary full time capacity, you will streamline incident management processes and enhance communication across various teams. Your experience of three years or more in incident and problem management will be key to thriving in this healthcare-oriented environment.Key Responsibilities:Oversee adherence to incident management processesOrganize and document Major Incident Review MeetingsCoordinate technical calls for restoration effortsEnsure accurate communication for incidentsAnalyze incident metrics and provide strategic insightsRequirements:Diploma in Computer Science or IT-related fieldITIL v3 Foundations certification requiredMinimum of 3 years experience in incident managementFamiliarity with Service Now and other ITSM toolsStrong project and organizational skillsEnhance incident management excellence at UHN while fostering your professional growth.

📌 Uhn Incident Coordinator Role (Toronto)
🏢 University Health Network
📍 Toronto